What our guests are saying...
The pool staff was awesome this year. It can be difficult to manage the pool, and the calm and cool mindset was appreciated.
The kids in the pool cafe did great. They were quick to come out and ask if I needed anything when I arrived at the pool. Their attention to members made it feel like the genuinely enjoyed working at the pool and helping parents and kids have a good time. I was really impressed that when I mentioned it would be nice to have two lifeguards out whenever it was possible, it was immediately changed. People noticed, and I heard multiple members comment on how nice it was.
We appreciate your efforts to help us keep our children safe. Multiple times, I saw the life guards being tested to ensure they were always on their toes. I was super impressed with how Covid was handled and as the limits were tested, you evolved. Very well done. Hands down my favorite summer at the pool since we moved here! This was not an easy summer to manage a pool and Lochland’s efforts were greatly appreciated!
- Nicole Terrell, 2020